EU261 / UK261 · No win, no fee

HiSky flight compensation

If your HiSky flight was delayed, cancelled, or caused you to miss a connection, you may be entitled to compensation under EU261. FlightClaimly helps you check your case and handle the claim process.

Check your HiSky flight

Quick facts

Airline
HiSky
IATA-kod
H4
ICAO-kod
HYS
Country
Romania
Headquarters
Bucharest, Romania
Founded
2020
Main hub
Henri Coandă International Airport (OTP)
Fleet size
10
Destinations
30

About HiSky

HiSky is a Romanian airline operating scheduled and charter flights across Europe and the Middle East. As an EU airline, eligible HiSky flights are covered by EU261, allowing passengers to claim compensation for qualifying delays and cancellations.

How much compensation can you receive?

Eligible passengers may receive between €250 and €600 depending on the flight distance and the circumstances of the disruption.

Up to 1,500 km
€250
Short-haul flights
1,500–3,500 km
€400
Medium-haul flights
Over 3,500 km
€600
Long-haul flights

Passenger rights under EU261

Passengers may have the right to compensation under EU261 when a HiSky flight arrives at least three hours late, is cancelled at short notice or results in a missed connection, provided the disruption was within the airline's control.

When are you entitled to compensation?

EU261 applies to HiSky flights departing from the EU or EEA, as well as eligible HiSky-operated flights arriving in the EU from third countries because HiSky is an EU airline.

HiSky compensation statistics

The statistics below provide an overview of passenger compensation under EU261 for eligible HiSky flights.

€600
Maximum compensation

Per passenger under EU261.

3h+
Delay threshold

Arrival delay normally required.

EU261
Coverage

Applies on eligible flights.

What happens after you submit your claim?

After you submit your claim, FlightClaimly reviews your information, prepares the claim and follows up with HiSky throughout the process.

  1. 1

    Submit your claim

    You check your flight, add your passenger details and upload the required documents.

  2. 2

    FlightClaimly reviews the case

    We review the information and prepare the claim before contacting the airline.

  3. 3

    The airline responds

    HiSky reviews the claim and may approve, reject or request additional information.

  4. 4

    You receive your payout

    If the claim is successful, FlightClaimly helps complete the payout process.

How the claim process works

  1. 1Check your flight details and tell us what happened.
  2. 2Confirm whether the disruption may qualify under EU261 or UK261.
  3. 3Add your passenger details and booking reference.
  4. 4Sign the authority form so FlightClaimly can handle the claim.
  5. 5Upload your supporting documents.
  6. 6FlightClaimly submits the claim and follows up with the airline.

Common HiSky disruption types

  • ✓ Flight delayed more than 3 hours
  • ✓ Flight cancelled
  • ✓ Missed connection
  • ✓ Denied boarding
  • ✓ Technical problems
  • ✓ Operational disruption
  • ✓ Crew shortage
  • ✓ Strike
  • ✓ Bad weather

Frequently asked questions

Can I claim compensation for a delayed flight?

Yes. If your flight arrived at least three hours late and the disruption was within the airline's control, you may be entitled to compensation under EU261 or UK261.

How much compensation can I receive?

Depending on the flight distance and the circumstances, you may be entitled to €250, €400 or €600 per passenger.

What documents do I need?

Usually your booking confirmation or boarding pass is enough to get started. In some cases we may request additional documentation.

How long does the claim process take?

Every airline is different. Some claims are resolved within a few weeks, while others may take several months if they are disputed.

Do I pay anything upfront?

No. FlightClaimly works on a no win, no fee basis. You only pay if we successfully recover compensation for you.

Airline country guide

Country
Romania
HiSky flight compensation | FlightClaimly