EU261 / UK261 · No win, no fee

TAP Air Portugal flight compensation

If your TAP Air Portugal flight was delayed, cancelled, or caused you to miss a connection, you may be entitled to compensation under EU261. FlightClaimly helps you check your case and handle the claim process.

Check your TAP Air Portugal flight

Quick facts

Airline
TAP Air Portugal
IATA code
TP
ICAO code
TAP
Country
Portugal
Headquarters
Lisbon, Portugal
Founded
1945
Main hub
Humberto Delgado Airport (LIS)
Fleet size
100
Destinations
90
Alliance
Star Alliance

About TAP Air Portugal

TAP Air Portugal is Portugal's flag carrier and a member of Star Alliance. Operating primarily from Lisbon and Porto, the airline serves destinations across Europe, North and South America, Africa and the Atlantic islands. If your TAP Air Portugal flight was delayed, cancelled or disrupted, you may be entitled to compensation under EU261 depending on the circumstances.

How much compensation can you receive?

The amount of compensation under EU261 depends on the flight distance and the arrival delay. Eligible passengers may receive between €250 and €600.

Up to 1,500 km
€250
Short-haul flights
1,500–3,500 km
€400
Medium-haul flights
Over 3,500 km
€600
Long-haul flights

Passenger rights under EU261

Under EU261, passengers may have the right to compensation when a flight arrives at least three hours late, is cancelled at short notice, or causes a missed connection, provided the disruption was within the airline's control.

When are you entitled to compensation?

To qualify for compensation, the disruption must normally have been within TAP Air Portugal's control. Operational issues and technical faults may qualify, while extraordinary circumstances such as severe weather or air traffic restrictions generally do not.

TAP Air Portugal compensation statistics

The statistics below provide an overview of passenger compensation under EU261.

€600
Maximum compensation

Per passenger under EU261.

3h+
Delay threshold

Arrival delay normally required.

EU261
Coverage

Applies on eligible European flights.

What happens after you submit your claim?

After you submit your claim, FlightClaimly reviews your information, prepares the claim and follows up with TAP Air Portugal throughout the process.

  1. 1

    Submit your claim

    You check your flight, add your passenger details and upload the required documents.

  2. 2

    FlightClaimly reviews the case

    We review the information and prepare the claim before contacting the airline.

  3. 3

    The airline responds

    TAP Air Portugal reviews the claim and may approve, reject or request additional information.

  4. 4

    You receive your payout

    If the claim is successful, FlightClaimly helps complete the payout process.

How the claim process works

  1. 1Check your flight details and tell us what happened.
  2. 2Confirm whether the disruption may qualify under EU261 or UK261.
  3. 3Add your passenger details and booking reference.
  4. 4Sign the authority form so FlightClaimly can handle the claim.
  5. 5Upload your supporting documents.
  6. 6FlightClaimly submits the claim and follows up with the airline.

Common TAP Air Portugal disruption types

  • Flight delayed more than 3 hours
  • Flight cancelled
  • Missed connection
  • Denied boarding
  • Technical problems
  • Operational disruption
  • Crew shortage
  • Strike
  • Bad weather

Frequently asked questions

Can I claim compensation for a delayed flight?

Yes. If your flight arrived at least three hours late and the disruption was within the airline's control, you may be entitled to compensation under EU261 or UK261.

How much compensation can I receive?

Depending on the flight distance and the circumstances, you may be entitled to €250, €400 or €600 per passenger.

What documents do I need?

Usually your booking confirmation or boarding pass is enough to get started. In some cases we may request additional documentation.

How long does the claim process take?

Every airline is different. Some claims are resolved within a few weeks, while others may take several months if they are disputed.

Do I pay anything upfront?

No. FlightClaimly works on a no win, no fee basis. You only pay if we successfully recover compensation for you.

Related airline guides

TAP Air Portugal flight compensation | FlightClaimly