EU261 / UK261 · No win, no fee

CI9784 flight compensation

China Airlines flight CI9784 is a scheduled service operating from Soekarno-Hatta International Airport to Kualanamu International Airport.

Check your CI9784 flight

Quick facts

Flight number
CI9784
Airline
CI
ICAO airline code
CAL
Origin airport
Soekarno-Hatta International Airport
Destination airport
Kualanamu International Airport
Distance category
short
EU261 protection
No
UK261 protection
No
Aircraft
B738
Schedule snapshot
2026-09-02T00:05:00Z → 2026-09-02T02:30:00Z

About CI9784

Passengers travelling on China Airlines flight CI9784 between Jakarta and Beringin may be entitled to compensation if the flight was delayed, cancelled or heavily disrupted.

How much compensation can you receive?

Passengers on CI9784 may be entitled to compensation depending on the route, disruption and final arrival delay.

Up to 1,500 km
€250
Short-haul flights
1,500–3,500 km
€400
Medium-haul flights
Over 3,500 km
€600
Long-haul flights

Passenger rights under EU261

Passenger-rights protection for CI9784 depends on the departure airport, destination, operating airline and circumstances of the disruption.

When are you entitled to compensation?

Eligible passengers travelling on CI9784 may receive compensation when the disruption was within the airline's control and the legal requirements for the Jakarta to Beringin route are met.

CI9784 compensation statistics

The statistics below summarise the passenger-rights framework that may apply to CI9784.

€600
Maximum compensation

Per passenger under EU261.

3h+
Delay threshold

Arrival delay normally required.

EU261
Coverage

Applies on eligible European flights.

What happens after you submit your claim?

Once your CI9784 claim has been submitted, FlightClaimly guides you through the compensation process.

  1. 1

    Submit your claim

    You check your flight, add your passenger details and upload the documents needed to start the case.

  2. 2

    FlightClaimly reviews the case

    We review the information and prepare the claim before contacting the airline.

  3. 3

    The airline responds

    The airline reviews the claim and may approve, reject or request additional information.

  4. 4

    You receive your payout

    If the claim is successful, FlightClaimly helps complete the payout process.

How the claim process works

  1. 1Check your flight details and tell us what happened.
  2. 2Confirm whether the disruption may qualify under EU261 or UK261.
  3. 3Add your passenger details and booking reference.
  4. 4Sign the authority form so FlightClaimly can handle the claim.
  5. 5Upload your supporting documents.
  6. 6FlightClaimly submits the claim and follows up with the airline.

Common CI9784 disruption types

  • Flight delayed more than 3 hours
  • Flight cancelled
  • Missed connection
  • Denied boarding
  • Technical problems
  • Operational disruption
  • Crew shortage
  • Strike
  • Bad weather

Frequently asked questions

Can I claim compensation for a delayed flight?

Yes. If your flight arrived at least three hours late and the disruption was within the airline's control, you may be entitled to compensation under EU261 or UK261.

How much compensation can I receive?

Depending on the flight distance and the circumstances, you may be entitled to €250, €400 or €600 per passenger.

What documents do I need?

Usually your booking confirmation or boarding pass is enough to get started. In some cases we may request additional documentation.

How long does the claim process take?

Every airline is different. Some claims are resolved within a few weeks, while others may take several months if they are disputed.

Do I pay anything upfront?

No. FlightClaimly works on a no win, no fee basis. You only pay if we successfully recover compensation for you.

CI9784 flight compensation | FlightClaimly