EU261 / UK261 · No win, no fee
JL4738 flight compensation
Japan Airlines flight JL4738 is a scheduled service operating from Ellison Onizuka Kona International Airport at Keāhole to Daniel K Inouye International Airport.
Check your JL4738 flightQuick facts
- Flight number
- JL4738
- Airline
- JL
- ICAO airline code
- JAL
- Origin airport
- Ellison Onizuka Kona International Airport at Keāhole
- Destination airport
- Daniel K Inouye International Airport
- Distance category
- short
- EU261 protection
- No
- UK261 protection
- No
- Aircraft
- B712
- Schedule snapshot
- 2026-09-02T01:17:00Z → 2026-09-02T02:05:00Z
About JL4738
Passengers travelling on Japan Airlines flight JL4738 between Kailua-Kona and Honolulu, Oahu may be entitled to compensation if the flight was delayed, cancelled or heavily disrupted.
How much compensation can you receive?
Passengers on JL4738 may be entitled to compensation depending on the route, disruption and final arrival delay.
Passenger rights under EU261
Passenger-rights protection for JL4738 depends on the departure airport, destination, operating airline and circumstances of the disruption.
When are you entitled to compensation?
Eligible passengers travelling on JL4738 may receive compensation when the disruption was within the airline's control and the legal requirements for the Kailua-Kona to Honolulu, Oahu route are met.
JL4738 compensation statistics
The statistics below summarise the passenger-rights framework that may apply to JL4738.
Per passenger under EU261.
Arrival delay normally required.
Applies on eligible European flights.
What happens after you submit your claim?
Once your JL4738 claim has been submitted, FlightClaimly guides you through the compensation process.
- 1
Submit your claim
You check your flight, add your passenger details and upload the documents needed to start the case.
- 2
FlightClaimly reviews the case
We review the information and prepare the claim before contacting the airline.
- 3
The airline responds
The airline reviews the claim and may approve, reject or request additional information.
- 4
You receive your payout
If the claim is successful, FlightClaimly helps complete the payout process.
How the claim process works
- 1Check your flight details and tell us what happened.
- 2Confirm whether the disruption may qualify under EU261 or UK261.
- 3Add your passenger details and booking reference.
- 4Sign the authority form so FlightClaimly can handle the claim.
- 5Upload your supporting documents.
- 6FlightClaimly submits the claim and follows up with the airline.
Common JL4738 disruption types
- ✓ Flight delayed more than 3 hours
- ✓ Flight cancelled
- ✓ Missed connection
- ✓ Denied boarding
- ✓ Technical problems
- ✓ Operational disruption
- ✓ Crew shortage
- ✓ Strike
- ✓ Bad weather
Frequently asked questions
Can I claim compensation for a delayed flight?
Yes. If your flight arrived at least three hours late and the disruption was within the airline's control, you may be entitled to compensation under EU261 or UK261.
How much compensation can I receive?
Depending on the flight distance and the circumstances, you may be entitled to €250, €400 or €600 per passenger.
What documents do I need?
Usually your booking confirmation or boarding pass is enough to get started. In some cases we may request additional documentation.
How long does the claim process take?
Every airline is different. Some claims are resolved within a few weeks, while others may take several months if they are disputed.
Do I pay anything upfront?
No. FlightClaimly works on a no win, no fee basis. You only pay if we successfully recover compensation for you.