EU261 / UK261 · No win, no fee
UX2811 flight compensation
Air Europa flight UX2811 is a scheduled service operating from Tocumen International Airport to Palmerola International Airport / José Enrique Soto Cano Air Base.
Check your UX2811 flightQuick facts
- Flight number
- UX2811
- Airline
- UX
- ICAO airline code
- AEA
- Origin airport
- Tocumen International Airport
- Destination airport
- Palmerola International Airport / José Enrique Soto Cano Air Base
- Distance category
- short
- EU261 protection
- No
- UK261 protection
- No
- Aircraft
- B738
- Schedule snapshot
- 2026-09-02T03:33:00Z → 2026-09-02T05:33:00Z
About UX2811
Passengers travelling on Air Europa flight UX2811 between Tocumen and Palmerola may be entitled to compensation if the flight was delayed, cancelled or heavily disrupted.
How much compensation can you receive?
Passengers on UX2811 may be entitled to compensation depending on the route, disruption and final arrival delay.
Passenger rights under EU261
Passenger-rights protection for UX2811 depends on the departure airport, destination, operating airline and circumstances of the disruption.
When are you entitled to compensation?
Eligible passengers travelling on UX2811 may receive compensation when the disruption was within the airline's control and the legal requirements for the Tocumen to Palmerola route are met.
UX2811 compensation statistics
The statistics below summarise the passenger-rights framework that may apply to UX2811.
Per passenger under EU261.
Arrival delay normally required.
Applies on eligible European flights.
What happens after you submit your claim?
Once your UX2811 claim has been submitted, FlightClaimly guides you through the compensation process.
- 1
Submit your claim
You check your flight, add your passenger details and upload the documents needed to start the case.
- 2
FlightClaimly reviews the case
We review the information and prepare the claim before contacting the airline.
- 3
The airline responds
The airline reviews the claim and may approve, reject or request additional information.
- 4
You receive your payout
If the claim is successful, FlightClaimly helps complete the payout process.
How the claim process works
- 1Check your flight details and tell us what happened.
- 2Confirm whether the disruption may qualify under EU261 or UK261.
- 3Add your passenger details and booking reference.
- 4Sign the authority form so FlightClaimly can handle the claim.
- 5Upload your supporting documents.
- 6FlightClaimly submits the claim and follows up with the airline.
Common UX2811 disruption types
- ✓ Flight delayed more than 3 hours
- ✓ Flight cancelled
- ✓ Missed connection
- ✓ Denied boarding
- ✓ Technical problems
- ✓ Operational disruption
- ✓ Crew shortage
- ✓ Strike
- ✓ Bad weather
Frequently asked questions
Can I claim compensation for a delayed flight?
Yes. If your flight arrived at least three hours late and the disruption was within the airline's control, you may be entitled to compensation under EU261 or UK261.
How much compensation can I receive?
Depending on the flight distance and the circumstances, you may be entitled to €250, €400 or €600 per passenger.
What documents do I need?
Usually your booking confirmation or boarding pass is enough to get started. In some cases we may request additional documentation.
How long does the claim process take?
Every airline is different. Some claims are resolved within a few weeks, while others may take several months if they are disputed.
Do I pay anything upfront?
No. FlightClaimly works on a no win, no fee basis. You only pay if we successfully recover compensation for you.