EU261 / UK261 · No win, no fee
If your flight from Surabaya to Jakarta was delayed, cancelled or caused you to miss a connection, you may be entitled to compensation. FlightClaimly helps you check your case and handle the claim process.
Check your Surabaya to Jakarta flightFlights from Surabaya to Jakarta connect Juanda International Airport in Indonesia with Soekarno-Hatta International Airport in Indonesia. Depending on the airline, route, delay length and reason for the disruption, passengers may be protected by EU261 or UK261 when flights are delayed, cancelled or disrupted.
The amount of compensation depends on the flight distance and the length of the delay at arrival. Eligible passengers may receive between €250 and €600.
Passengers flying from Juanda International Airport to Soekarno-Hatta International Airport may have the right to compensation when the flight arrives at least three hours late, is cancelled at short notice, or causes a missed connection, as long as the disruption was within the airline's control.
To qualify for compensation, the flight disruption must normally be within the airline's control. Delays caused by technical issues, operational problems or crew shortages may qualify, while extraordinary circumstances such as severe weather, airport restrictions or air traffic control decisions may not.
The statistics below provide an overview of passenger compensation rules and help explain when compensation may apply.
Juanda International Airport to Soekarno-Hatta International Airport.
Per passenger when the route and disruption qualify under EU261 or UK261.
Compensation normally requires an arrival delay of at least three hours.
After you submit your claim, FlightClaimly reviews your information, prepares the claim and follows up with the airline throughout the process.
You check your flight, add your passenger details and upload the documents needed to start the case.
We review the information and prepare the claim before contacting the airline.
The airline reviews the claim and may approve, reject or request additional information.
If the claim is successful, FlightClaimly helps complete the payout process.
You may be entitled to compensation if your flight from Juanda International Airport to Soekarno-Hatta International Airport arrived at least three hours late and the disruption was within the airline's control. Eligibility depends on the operating airline, the reason for the delay and whether EU261 or UK261 applies.
Eligible passengers may receive between €250 and €600. The final amount depends primarily on the flight distance, the arrival delay and the rules that apply to the journey.
EU261 may apply depending on where the flight departed, where it arrived and which airline operated the flight. FlightClaimly checks the route and operating airline when assessing your case.
You may have a claim if the airline cancelled the flight at short notice and the cancellation was not caused by extraordinary circumstances. The alternative transport and notice provided by the airline can also affect eligibility.
You should normally keep your booking confirmation, flight details, passenger information and any messages received from the airline about the disruption. Additional documents may be requested while the claim is reviewed.
Dubai International Airport (DXB) to Soekarno-Hatta International Airport (CGK)
Radin Inten II International Airport (TKG) to Soekarno-Hatta International Airport (CGK)
Soekarno-Hatta International Airport (CGK) to Kualanamu International Airport (KNO)
Soekarno-Hatta International Airport (CGK) to Achmad Yani Airport (SRG)
Soekarno-Hatta International Airport (CGK) to Hasanuddin International Airport (UPG)
Achmad Yani Airport (SRG) to Soekarno-Hatta International Airport (CGK)