EU261 / UK261 · No win, no fee

AZ7378 flight compensation

ITA Airways flight AZ7378 is a scheduled service operating from Genoa Cristoforo Colombo Airport to Munich Airport.

Quick facts

Flight number: AZ7378
Airline: AZ
ICAO airline code: ITY
Origin airport: Genoa Cristoforo Colombo Airport
Destination airport: Munich Airport
Distance category: Short-haul
EU261 protection: Yes
UK261 protection: No
Aircraft: E190
Schedule snapshot: 2 Sept 2026, 04:00 – 2 Sept 2026, 05:15

About AZ7378

Passengers travelling on ITA Airways flight AZ7378 between Genova (GE) and Munich may be entitled to compensation if the flight was delayed, cancelled or heavily disrupted.

How much compensation can you receive?

This route is inside the EU/EEA and up to 1,500 km. The EU261 amount is €250.

Up to 1,500 km

€250

Short-haul

Passenger rights under EU261

Passengers on AZ7378 may be protected by EU261 when the flight is delayed, cancelled or disrupted.

When are you entitled to compensation?

Eligible passengers travelling on AZ7378 may receive compensation when the disruption was within the airline's control and the legal requirements for the Genova (GE) to Munich route are met.

AZ7378 compensation statistics

The statistics below summarise the passenger-rights framework that may apply to AZ7378.

€250

Maximum compensation

This route is inside the EU/EEA and up to 1,500 km. The EU261 amount is €250.

3h+

Delay threshold

Arrival delay normally required.

EU261

Coverage

Applies on eligible European flights.

What happens after you submit your claim?

Once your AZ7378 claim has been submitted, FlightClaimly guides you through the compensation process.

1
Submit your claim
You check your flight, add your passenger details and upload the documents needed to start the case.
2
FlightClaimly reviews the case
We review the information and prepare the claim before contacting the airline.
3
The airline responds
The airline reviews the claim and may approve, reject or request additional information.
4
You receive your payout
If the claim is successful, FlightClaimly helps complete the payout process.

How the claim process works

1Check your flight details and tell us what happened.
2Confirm whether the disruption may qualify under EU261 or UK261.
3Add your passenger details and booking reference.
4Sign the authority form so FlightClaimly can handle the claim.
5Upload your supporting documents.
6FlightClaimly submits the claim and follows up with the airline.

Common AZ7378 disruption types

✓ Flight delayed more than 3 hours
✓ Flight cancelled
✓ Missed connection
✓ Denied boarding
✓ Technical problems
✓ Operational disruption
✓ Crew shortage
✓ Strike
✓ Bad weather

Frequently asked questions

Can I claim compensation for a delayed flight?

Yes. If your flight arrived at least three hours late and the disruption was within the airline's control, you may be entitled to compensation under EU261 or UK261.

How much compensation can I receive?

This route is inside the EU/EEA and up to 1,500 km. The EU261 amount is €250.

What documents do I need?

Usually your booking confirmation or boarding pass is enough to get started. In some cases we may request additional documentation.

How long does the claim process take?

Every airline is different. Some claims are resolved within a few weeks, while others may take several months if they are disputed.

Do I pay anything upfront?

No. FlightClaimly works on a no win, no fee basis. You only pay if we successfully recover compensation for you.

ITA Airways (AZ)

Genova (GE) (GOA) → Munich (MUC)

approx. 493 km · Short-haul (up to 1,500 km)

€250 per passenger (EU261) · EU261 · E190 · Leonardo da Vinci–Fiumicino Airport (FCO)

AZ 7378 (AZ7378) is sold by ITA Airways. On a codeshare another airline may operate the flight, and the operating airline determines which rules apply.

AZ7378 leaves Genova (GE) in Italy, so EU Regulation 261/2004 (EU261) may apply whichever airline you fly with.

You may get flight delay compensation (3+ hours late) or cancelled flight compensation, unless the cause was extraordinary.

With about 493 km between GOA and MUC (short-haul (up to 1,500 km)), compensation may be €250 per passenger (EU261), if you are entitled to it. All amounts

Does EU261 apply to ITA Airways flight AZ 7378?

Yes, EU261 may apply, as AZ7378 departs from Italy. Whether you are entitled to compensation depends on the cause, among other things.

Who operates ITA Airways flight AZ 7378?

In our data, ITA Airways is the airline selling AZ7378. Who actually operates the flight is shown on your ticket or booking confirmation.

Was AZ 7378 part of a connecting flight? How is compensation calculated?

Your booking shows this, not the flight number. If AZ7378 was part of a connecting journey on one booking, distance is counted from the first departure airport to the final destination, and the delay is counted on arrival at the final destination. The distance band (short-, medium- or long-haul) follows that distance and may then differ from this leg (€250 per passenger (EU261)).