EU261 / UK261 · No win, no fee
CI9362 flight compensation
China Airlines flight CI9362 is a scheduled service operating from London Heathrow Airport to Amsterdam Schiphol Airport.
Check your CI9362 flightQuick facts
- Flight number
- CI9362
- Airline
- CI
- ICAO airline code
- CAL
- Origin airport
- London Heathrow Airport
- Destination airport
- Amsterdam Schiphol Airport
- Distance category
- Short-haul
- EU261 protection
- No
- UK261 protection
- Yes
- Aircraft
- A21N
- Schedule snapshot
- 2 Sept 2026, 05:30 – 2 Sept 2026, 06:50
About CI9362
Passengers travelling on China Airlines flight CI9362 between London and Amsterdam may be entitled to compensation if the flight was delayed, cancelled or heavily disrupted.
How much compensation can you receive?
Under UK261 the amounts are £220, £350 or £520 depending on distance.
Passenger rights under EU261
UK261 can provide a fixed amount for a long delay, some cancellations, or denied boarding when its conditions are met.
When are you entitled to compensation?
Eligible passengers travelling on CI9362 may receive compensation when the disruption was within the airline's control and the legal requirements for the London to Amsterdam route are met.
CI9362 compensation statistics
The statistics below summarise the passenger-rights framework that may apply to CI9362.
Under UK261 the amounts are £220, £350 or £520 depending on distance.
Arrival delay normally required.
Applies on eligible European flights.
What happens after you submit your claim?
Once your CI9362 claim has been submitted, FlightClaimly guides you through the compensation process.
- 1
Submit your claim
You check your flight, add your passenger details and upload the documents needed to start the case.
- 2
FlightClaimly reviews the case
We review the information and prepare the claim before contacting the airline.
- 3
The airline responds
The airline reviews the claim and may approve, reject or request additional information.
- 4
You receive your payout
If the claim is successful, FlightClaimly helps complete the payout process.
How the claim process works
- 1Check your flight details and tell us what happened.
- 2Confirm whether the disruption may qualify under EU261 or UK261.
- 3Add your passenger details and booking reference.
- 4Sign the authority form so FlightClaimly can handle the claim.
- 5Upload your supporting documents.
- 6FlightClaimly submits the claim and follows up with the airline.
Common CI9362 disruption types
- ✓ Flight delayed more than 3 hours
- ✓ Flight cancelled
- ✓ Missed connection
- ✓ Denied boarding
- ✓ Technical problems
- ✓ Operational disruption
- ✓ Crew shortage
- ✓ Strike
- ✓ Bad weather
Frequently asked questions
Can I claim compensation for a delayed flight?
Yes. If your flight arrived at least three hours late and the disruption was within the airline's control, you may be entitled to compensation under EU261 or UK261.
How much compensation can I receive?
Under UK261 the amounts are £220, £350 or £520 depending on distance.
What documents do I need?
Usually your booking confirmation or boarding pass is enough to get started. In some cases we may request additional documentation.
How long does the claim process take?
Every airline is different. Some claims are resolved within a few weeks, while others may take several months if they are disputed.
Do I pay anything upfront?
No. FlightClaimly works on a no win, no fee basis. You only pay if we successfully recover compensation for you.
- China Airlines (CI)
- London (LHR) → Amsterdam (AMS)
- approx. 370 km · Short-haul (up to 1,500 km)
- £220 (UK261), or €250 if EU261 applies · UK261 (EU261 may also apply) · A21N
CI 9362 (CI9362) is sold by China Airlines. On a codeshare another airline may operate the flight, and the operating airline determines which rules apply.
CI9362 departs from United Kingdom and lands in Netherlands. If China Airlines also operates the flight, UK261 may apply, as China Airlines is an airline based outside the EU and the UK. If another airline operates it, that airline decides.
With about 370 km between LHR and AMS (short-haul (up to 1,500 km)), compensation may be £220 (UK261), or €250 if EU261 applies, if you are entitled to it. All amounts
Does EU261 apply to China Airlines flight CI 9362?
UK261 may apply. EU261 may also apply if the operating airline is an EU airline and you have not already received compensation and assistance in the UK.
Who operates China Airlines flight CI 9362?
In our data, China Airlines is the airline selling CI9362. Who actually operates the flight is shown on your ticket or booking confirmation.
Was CI 9362 part of a connecting flight? How is compensation calculated?
Your booking shows this, not the flight number. If CI9362 was part of a connecting journey on one booking, distance is counted from the first departure airport to the final destination, and the delay is counted on arrival at the final destination. The distance band (short-, medium- or long-haul) follows that distance and may then differ from this leg (£220 (UK261), or €250 if EU261 applies).