EU261 / UK261 · No win, no fee

LO500 flight compensation

LOT Polish Airlines flight LO500 is a scheduled service operating from Keflavík International Airport to Warsaw Chopin Airport.

Check your LO500 flight

Quick facts

Flight number: LO500
Airline: LO
ICAO airline code: LOT
Origin airport: Keflavík International Airport
Destination airport: Warsaw Chopin Airport
Distance category: Medium-haul
EU261 protection: Yes
UK261 protection: No
Aircraft: B38M
Schedule snapshot: 2 Sept 2026, 00:45 – 2 Sept 2026, 04:45

About LO500

Passengers travelling on LOT Polish Airlines flight LO500 between Reykjavik and Warsaw may be entitled to compensation if the flight was delayed, cancelled or heavily disrupted.

How much compensation can you receive?

This route is inside the EU/EEA and longer than 1,500 km. The EU261 amount is €400.

1,500–3,500 km

€400

Medium-haul

Passenger rights under EU261

Passengers on LO500 may be protected by EU261 when the flight is delayed, cancelled or disrupted.

When are you entitled to compensation?

Eligible passengers travelling on LO500 may receive compensation when the disruption was within the airline's control and the legal requirements for the Reykjavik to Warsaw route are met.

LO500 compensation statistics

The statistics below summarise the passenger-rights framework that may apply to LO500.

€400

Maximum compensation

This route is inside the EU/EEA and longer than 1,500 km. The EU261 amount is €400.

3h+

Delay threshold

Arrival delay normally required.

EU261

Coverage

Applies on eligible European flights.

What happens after you submit your claim?

Once your LO500 claim has been submitted, FlightClaimly guides you through the compensation process.

1
Submit your claim
You check your flight, add your passenger details and upload the documents needed to start the case.
2
FlightClaimly reviews the case
We review the information and prepare the claim before contacting the airline.
3
The airline responds
The airline reviews the claim and may approve, reject or request additional information.
4
You receive your payout
If the claim is successful, FlightClaimly helps complete the payout process.

How the claim process works

1Check your flight details and tell us what happened.
2Confirm whether the disruption may qualify under EU261 or UK261.
3Add your passenger details and booking reference.
4Sign the authority form so FlightClaimly can handle the claim.
5Upload your supporting documents.
6FlightClaimly submits the claim and follows up with the airline.

Common LO500 disruption types

✓ Flight delayed more than 3 hours
✓ Flight cancelled
✓ Missed connection
✓ Denied boarding
✓ Technical problems
✓ Operational disruption
✓ Crew shortage
✓ Strike
✓ Bad weather

Frequently asked questions

Can I claim compensation for a delayed flight?

Yes. If your flight arrived at least three hours late and the disruption was within the airline's control, you may be entitled to compensation under EU261 or UK261.

How much compensation can I receive?

This route is inside the EU/EEA and longer than 1,500 km. The EU261 amount is €400.

What documents do I need?

Usually your booking confirmation or boarding pass is enough to get started. In some cases we may request additional documentation.

How long does the claim process take?

Every airline is different. Some claims are resolved within a few weeks, while others may take several months if they are disputed.

Do I pay anything upfront?

No. FlightClaimly works on a no win, no fee basis. You only pay if we successfully recover compensation for you.

LOT Polish Airlines (LO)

Reykjavik (KEF) → Warsaw (WAW)

approx. 2,804 km · Medium-haul (1,500–3,500 km)

€400 per passenger (EU261) · EU261 · B38M · Warsaw Chopin Airport (WAW)

LO 500 (LO500) is sold by LOT Polish Airlines. On a codeshare another airline may operate the flight, and the operating airline determines which rules apply.

LO500 leaves Reykjavik in Iceland, so EU Regulation 261/2004 (EU261) may apply whichever airline you fly with.

You may get flight delay compensation (3+ hours late) or cancelled flight compensation, unless the cause was extraordinary.

With about 2,804 km between KEF and WAW (medium-haul (1,500–3,500 km)), compensation may be €400 per passenger (EU261), if you are entitled to it. All amounts

Does EU261 apply to LOT Polish Airlines flight LO 500?

Yes, EU261 may apply, as LO500 departs from Iceland. Whether you are entitled to compensation depends on the cause, among other things.

Who operates LOT Polish Airlines flight LO 500?

In our data, LOT Polish Airlines is the airline selling LO500. Who actually operates the flight is shown on your ticket or booking confirmation.

Was LO 500 part of a connecting flight? How is compensation calculated?

Your booking shows this, not the flight number. If LO500 was part of a connecting journey on one booking, distance is counted from the first departure airport to the final destination, and the delay is counted on arrival at the final destination. The distance band (short-, medium- or long-haul) follows that distance and may then differ from this leg (€400 per passenger (EU261)).