EU261 / UK261 · No win, no fee
LS769 flight compensation
Jet2 flight LS769 is a scheduled service operating from Edinburgh Airport to Faro Airport.
Check your LS769 flightQuick facts
- Flight number
- LS769
- Airline
- LS
- ICAO airline code
- EXS
- Origin airport
- Edinburgh Airport
- Destination airport
- Faro Airport
- Distance category
- Medium-haul
- EU261 protection
- No
- UK261 protection
- Yes
- Aircraft
- B738
- Schedule snapshot
- 2 Sept 2026, 05:45 – 2 Sept 2026, 09:10
About LS769
Passengers travelling on Jet2 flight LS769 between Edinburgh and Faro may be entitled to compensation if the flight was delayed, cancelled or heavily disrupted.
How much compensation can you receive?
Under UK261 the amounts are £220, £350 or £520 depending on distance.
Passenger rights under EU261
UK261 can provide a fixed amount for a long delay, some cancellations, or denied boarding when its conditions are met.
When are you entitled to compensation?
Eligible passengers travelling on LS769 may receive compensation when the disruption was within the airline's control and the legal requirements for the Edinburgh to Faro route are met.
LS769 compensation statistics
The statistics below summarise the passenger-rights framework that may apply to LS769.
Under UK261 the amounts are £220, £350 or £520 depending on distance.
Arrival delay normally required.
Applies on eligible European flights.
What happens after you submit your claim?
Once your LS769 claim has been submitted, FlightClaimly guides you through the compensation process.
- 1
Submit your claim
You check your flight, add your passenger details and upload the documents needed to start the case.
- 2
FlightClaimly reviews the case
We review the information and prepare the claim before contacting the airline.
- 3
The airline responds
The airline reviews the claim and may approve, reject or request additional information.
- 4
You receive your payout
If the claim is successful, FlightClaimly helps complete the payout process.
How the claim process works
- 1Check your flight details and tell us what happened.
- 2Confirm whether the disruption may qualify under EU261 or UK261.
- 3Add your passenger details and booking reference.
- 4Sign the authority form so FlightClaimly can handle the claim.
- 5Upload your supporting documents.
- 6FlightClaimly submits the claim and follows up with the airline.
Common LS769 disruption types
- ✓ Flight delayed more than 3 hours
- ✓ Flight cancelled
- ✓ Missed connection
- ✓ Denied boarding
- ✓ Technical problems
- ✓ Operational disruption
- ✓ Crew shortage
- ✓ Strike
- ✓ Bad weather
Frequently asked questions
Can I claim compensation for a delayed flight?
Yes. If your flight arrived at least three hours late and the disruption was within the airline's control, you may be entitled to compensation under EU261 or UK261.
How much compensation can I receive?
Under UK261 the amounts are £220, £350 or £520 depending on distance.
What documents do I need?
Usually your booking confirmation or boarding pass is enough to get started. In some cases we may request additional documentation.
How long does the claim process take?
Every airline is different. Some claims are resolved within a few weeks, while others may take several months if they are disputed.
Do I pay anything upfront?
No. FlightClaimly works on a no win, no fee basis. You only pay if we successfully recover compensation for you.
- Jet2 (LS)
- Edinburgh (EDI) → Faro (FAO)
- approx. 2,133 km · Medium-haul (1,500–3,500 km)
- £350 (UK261), or €400 if EU261 applies · UK261 (EU261 may also apply) · B738 · Leeds Bradford Airport (LBA)
LS 769 (LS769) is sold by Jet2. On a codeshare another airline may operate the flight, and the operating airline determines which rules apply.
LS769 departs from United Kingdom and lands in Portugal. If Jet2 also operates the flight, UK261 may apply, as Jet2 is a UK airline. If another airline operates it, that airline decides.
With about 2,133 km between EDI and FAO (medium-haul (1,500–3,500 km)), compensation may be £350 (UK261), or €400 if EU261 applies, if you are entitled to it. All amounts
Does EU261 apply to Jet2 flight LS 769?
UK261 may apply. EU261 may also apply if the operating airline is an EU airline and you have not already received compensation and assistance in the UK.
Who operates Jet2 flight LS 769?
In our data, Jet2 is the airline selling LS769. Who actually operates the flight is shown on your ticket or booking confirmation.
Was LS 769 part of a connecting flight? How is compensation calculated?
Your booking shows this, not the flight number. If LS769 was part of a connecting journey on one booking, distance is counted from the first departure airport to the final destination, and the delay is counted on arrival at the final destination. The distance band (short-, medium- or long-haul) follows that distance and may then differ from this leg (£350 (UK261), or €400 if EU261 applies).