EU261 / UK261 · No win, no fee

SQ1969 flight compensation

Singapore Airlines flight SQ1969 is a scheduled service operating from Edinburgh Airport to Frankfurt Airport.

Check your SQ1969 flight

Quick facts

Flight number
SQ1969
Airline
SQ
ICAO airline code
SIA
Origin airport
Edinburgh Airport
Destination airport
Frankfurt Airport
Distance category
Short-haul
EU261 protection
No
UK261 protection
Yes
Aircraft
A21N
Schedule snapshot
2 Sept 2026, 05:10 – 2 Sept 2026, 07:10

About SQ1969

Passengers travelling on Singapore Airlines flight SQ1969 between Edinburgh and Frankfurt may be entitled to compensation if the flight was delayed, cancelled or heavily disrupted.

How much compensation can you receive?

Under UK261 the amounts are £220, £350 or £520 depending on distance.

Up to 1,500 km
£220
Short-haul
1,500–3,500 km
£350
Medium-haul
Over 3,500 km
£520
Long-haul

Passenger rights under EU261

UK261 can provide a fixed amount for a long delay, some cancellations, or denied boarding when its conditions are met.

When are you entitled to compensation?

Eligible passengers travelling on SQ1969 may receive compensation when the disruption was within the airline's control and the legal requirements for the Edinburgh to Frankfurt route are met.

SQ1969 compensation statistics

The statistics below summarise the passenger-rights framework that may apply to SQ1969.

£220
Maximum compensation

Under UK261 the amounts are £220, £350 or £520 depending on distance.

3h+
Delay threshold

Arrival delay normally required.

EU261
Coverage

Applies on eligible European flights.

What happens after you submit your claim?

Once your SQ1969 claim has been submitted, FlightClaimly guides you through the compensation process.

  1. 1

    Submit your claim

    You check your flight, add your passenger details and upload the documents needed to start the case.

  2. 2

    FlightClaimly reviews the case

    We review the information and prepare the claim before contacting the airline.

  3. 3

    The airline responds

    The airline reviews the claim and may approve, reject or request additional information.

  4. 4

    You receive your payout

    If the claim is successful, FlightClaimly helps complete the payout process.

How the claim process works

  1. 1Check your flight details and tell us what happened.
  2. 2Confirm whether the disruption may qualify under EU261 or UK261.
  3. 3Add your passenger details and booking reference.
  4. 4Sign the authority form so FlightClaimly can handle the claim.
  5. 5Upload your supporting documents.
  6. 6FlightClaimly submits the claim and follows up with the airline.

Common SQ1969 disruption types

Frequently asked questions

Can I claim compensation for a delayed flight?

Yes. If your flight arrived at least three hours late and the disruption was within the airline's control, you may be entitled to compensation under EU261 or UK261.

How much compensation can I receive?

Under UK261 the amounts are £220, £350 or £520 depending on distance.

What documents do I need?

Usually your booking confirmation or boarding pass is enough to get started. In some cases we may request additional documentation.

How long does the claim process take?

Every airline is different. Some claims are resolved within a few weeks, while others may take several months if they are disputed.

Do I pay anything upfront?

No. FlightClaimly works on a no win, no fee basis. You only pay if we successfully recover compensation for you.

Singapore Airlines (SQ)
Edinburgh (EDI) → Frankfurt (FRA)
approx. 1,033 km · Short-haul (up to 1,500 km)
£220 (UK261), or €250 if EU261 applies · UK261 (EU261 may also apply) · A21N · Singapore Changi Airport (SIN)

SQ 1969 (SQ1969) is sold by Singapore Airlines. On a codeshare another airline may operate the flight, and the operating airline determines which rules apply.

SQ1969 departs from United Kingdom and lands in Germany. If Singapore Airlines also operates the flight, UK261 may apply, as Singapore Airlines is an airline based outside the EU and the UK. If another airline operates it, that airline decides.

With about 1,033 km between EDI and FRA (short-haul (up to 1,500 km)), compensation may be £220 (UK261), or €250 if EU261 applies, if you are entitled to it. All amounts

Does EU261 apply to Singapore Airlines flight SQ 1969?

UK261 may apply. EU261 may also apply if the operating airline is an EU airline and you have not already received compensation and assistance in the UK.

Who operates Singapore Airlines flight SQ 1969?

In our data, Singapore Airlines is the airline selling SQ1969. Who actually operates the flight is shown on your ticket or booking confirmation.

Was SQ 1969 part of a connecting flight? How is compensation calculated?

Your booking shows this, not the flight number. If SQ1969 was part of a connecting journey on one booking, distance is counted from the first departure airport to the final destination, and the delay is counted on arrival at the final destination. The distance band (short-, medium- or long-haul) follows that distance and may then differ from this leg (£220 (UK261), or €250 if EU261 applies).

SQ1969 flight compensation | FlightClaimly