EU261 / UK261 · No win, no fee

TP5896 flight compensation

TAP Air Portugal flight TP5896 is a scheduled service operating from Guarulhos - Governador André Franco Montoro International Airport to Orlando Bezerra de Menezes Airport.

Check your TP5896 flight

Quick facts

Flight number
TP5896
Airline
TP
ICAO airline code
TAP
Origin airport
Guarulhos - Governador André Franco Montoro International Airport
Destination airport
Orlando Bezerra de Menezes Airport
Distance category
Medium-haul
EU261 protection
No
UK261 protection
No
Aircraft
B38M
Schedule snapshot
2 Sept 2026, 00:20 – 2 Sept 2026, 03:15

About TP5896

Passengers travelling on TAP Air Portugal flight TP5896 between São Paulo and Juazeiro do Norte may be entitled to compensation if the flight was delayed, cancelled or heavily disrupted.

How much compensation can you receive?

Passengers on TP5896 may be entitled to compensation depending on the route, disruption and final arrival delay.

Up to 1,500 km
€250
Short-haul flights
1,500–3,500 km
€400
Medium-haul flights
Over 3,500 km
€600
Long-haul flights

Passenger rights under EU261

Passenger-rights protection for TP5896 depends on the departure airport, destination, operating airline and circumstances of the disruption.

When are you entitled to compensation?

Eligible passengers travelling on TP5896 may receive compensation when the disruption was within the airline's control and the legal requirements for the São Paulo to Juazeiro do Norte route are met.

TP5896 compensation statistics

The statistics below summarise the passenger-rights framework that may apply to TP5896.

€400
Maximum compensation

Per passenger under EU261.

3h+
Delay threshold

Arrival delay normally required.

EU261
Coverage

Applies on eligible European flights.

What happens after you submit your claim?

Once your TP5896 claim has been submitted, FlightClaimly guides you through the compensation process.

  1. 1

    Submit your claim

    You check your flight, add your passenger details and upload the documents needed to start the case.

  2. 2

    FlightClaimly reviews the case

    We review the information and prepare the claim before contacting the airline.

  3. 3

    The airline responds

    The airline reviews the claim and may approve, reject or request additional information.

  4. 4

    You receive your payout

    If the claim is successful, FlightClaimly helps complete the payout process.

How the claim process works

  1. 1Check your flight details and tell us what happened.
  2. 2Confirm whether the disruption may qualify under EU261 or UK261.
  3. 3Add your passenger details and booking reference.
  4. 4Sign the authority form so FlightClaimly can handle the claim.
  5. 5Upload your supporting documents.
  6. 6FlightClaimly submits the claim and follows up with the airline.

Common TP5896 disruption types

Frequently asked questions

Can I claim compensation for a delayed flight?

Yes. If your flight arrived at least three hours late and the disruption was within the airline's control, you may be entitled to compensation under EU261 or UK261.

How much compensation can I receive?

Depending on the flight distance and the circumstances, you may be entitled to €250, €400 or €600 per passenger.

What documents do I need?

Usually your booking confirmation or boarding pass is enough to get started. In some cases we may request additional documentation.

How long does the claim process take?

Every airline is different. Some claims are resolved within a few weeks, while others may take several months if they are disputed.

Do I pay anything upfront?

No. FlightClaimly works on a no win, no fee basis. You only pay if we successfully recover compensation for you.

TAP Air Portugal (TP)
São Paulo (GRU) → Juazeiro do Norte (JDO)
approx. 1,960 km · Medium-haul (1,500–3,500 km)
Usually neither · B38M · Humberto Delgado Airport (LIS)

TP 5896 (TP5896) is sold by TAP Air Portugal. On a codeshare another airline may operate the flight, and the operating airline determines which rules apply.

Neither EU261 nor UK261 usually applies to flights from Brazil to Brazil. If the flight was part of a booking that started in the EU or the UK, the rules may still apply.

Does EU261 apply to TAP Air Portugal flight TP 5896?

Usually not, unless TP5896 was part of a booking that started in the EU or the UK.

Who operates TAP Air Portugal flight TP 5896?

In our data, TAP Air Portugal is the airline selling TP5896. Who actually operates the flight is shown on your ticket or booking confirmation.

Was TP 5896 part of a connecting flight? How is compensation calculated?

Your booking shows this, not the flight number. If TP5896 was part of a connecting journey on one booking, distance is counted from the first departure airport to the final destination, and the delay is counted on arrival at the final destination. The distance band (short-, medium- or long-haul) follows that distance and may then differ from this leg (usually none).

TP5896 flight compensation | FlightClaimly