EU261 / UK261 · No win, no fee
TG7693 flight compensation
Thai Airways flight TG7693 is a scheduled service operating from Lisbon Airport to Frankfurt Airport.
Check your TG7693 flightQuick facts
- Flight number
- TG7693
- Airline
- TG
- ICAO airline code
- THA
- Origin airport
- Lisbon Airport
- Destination airport
- Frankfurt Airport
- Distance category
- Medium-haul
- EU261 protection
- Yes
- UK261 protection
- No
- Aircraft
- A321
- Schedule snapshot
- 2 Sept 2026, 05:45 – 2 Sept 2026, 08:50
About TG7693
Passengers travelling on Thai Airways flight TG7693 between Lisbon and Frankfurt may be entitled to compensation if the flight was delayed, cancelled or heavily disrupted.
How much compensation can you receive?
This route is inside the EU/EEA and longer than 1,500 km. The EU261 amount is €400.
Passenger rights under EU261
Passengers on TG7693 may be protected by EU261 when the flight is delayed, cancelled or disrupted.
When are you entitled to compensation?
Eligible passengers travelling on TG7693 may receive compensation when the disruption was within the airline's control and the legal requirements for the Lisbon to Frankfurt route are met.
TG7693 compensation statistics
The statistics below summarise the passenger-rights framework that may apply to TG7693.
This route is inside the EU/EEA and longer than 1,500 km. The EU261 amount is €400.
Arrival delay normally required.
Applies on eligible European flights.
What happens after you submit your claim?
Once your TG7693 claim has been submitted, FlightClaimly guides you through the compensation process.
- 1
Submit your claim
You check your flight, add your passenger details and upload the documents needed to start the case.
- 2
FlightClaimly reviews the case
We review the information and prepare the claim before contacting the airline.
- 3
The airline responds
The airline reviews the claim and may approve, reject or request additional information.
- 4
You receive your payout
If the claim is successful, FlightClaimly helps complete the payout process.
How the claim process works
- 1Check your flight details and tell us what happened.
- 2Confirm whether the disruption may qualify under EU261 or UK261.
- 3Add your passenger details and booking reference.
- 4Sign the authority form so FlightClaimly can handle the claim.
- 5Upload your supporting documents.
- 6FlightClaimly submits the claim and follows up with the airline.
Common TG7693 disruption types
- ✓ Flight delayed more than 3 hours
- ✓ Flight cancelled
- ✓ Missed connection
- ✓ Denied boarding
- ✓ Technical problems
- ✓ Operational disruption
- ✓ Crew shortage
- ✓ Strike
- ✓ Bad weather
Frequently asked questions
Can I claim compensation for a delayed flight?
Yes. If your flight arrived at least three hours late and the disruption was within the airline's control, you may be entitled to compensation under EU261 or UK261.
How much compensation can I receive?
This route is inside the EU/EEA and longer than 1,500 km. The EU261 amount is €400.
What documents do I need?
Usually your booking confirmation or boarding pass is enough to get started. In some cases we may request additional documentation.
How long does the claim process take?
Every airline is different. Some claims are resolved within a few weeks, while others may take several months if they are disputed.
Do I pay anything upfront?
No. FlightClaimly works on a no win, no fee basis. You only pay if we successfully recover compensation for you.
- Thai Airways (TG)
- Lisbon (LIS) → Frankfurt (FRA)
- approx. 1,873 km · Medium-haul (1,500–3,500 km)
- €400 per passenger (EU261) · EU261 · A321 · Suvarnabhumi Airport (BKK)
TG 7693 (TG7693) is sold by Thai Airways. On a codeshare another airline may operate the flight, and the operating airline determines which rules apply.
TG7693 leaves Lisbon in Portugal, so EU Regulation 261/2004 (EU261) may apply whichever airline you fly with.
You may get flight delay compensation (3+ hours late) or cancelled flight compensation, unless the cause was extraordinary.
With about 1,873 km between LIS and FRA (medium-haul (1,500–3,500 km)), compensation may be €400 per passenger (EU261), if you are entitled to it. All amounts
Does EU261 apply to Thai Airways flight TG 7693?
Yes, EU261 may apply, as TG7693 departs from Portugal. Whether you are entitled to compensation depends on the cause, among other things.
Who operates Thai Airways flight TG 7693?
In our data, Thai Airways is the airline selling TG7693. Who actually operates the flight is shown on your ticket or booking confirmation.
Was TG 7693 part of a connecting flight? How is compensation calculated?
Your booking shows this, not the flight number. If TG7693 was part of a connecting journey on one booking, distance is counted from the first departure airport to the final destination, and the delay is counted on arrival at the final destination. The distance band (short-, medium- or long-haul) follows that distance and may then differ from this leg (€400 per passenger (EU261)).