EU261 / UK261 · No win, no fee
VS20 flight compensation
Virgin Atlantic flight VS20 is a scheduled service operating from San Francisco International Airport to London Heathrow Airport.
Check your VS20 flightQuick facts
- Flight number
- VS20
- Airline
- VS
- ICAO airline code
- VIR
- Origin airport
- San Francisco International Airport
- Destination airport
- London Heathrow Airport
- Distance category
- Long-haul
- EU261 protection
- No
- UK261 protection
- Yes
- Aircraft
- A35K
- Schedule snapshot
- 2 Sept 2026, 00:55 – 2 Sept 2026, 11:15
About VS20
Passengers travelling on Virgin Atlantic flight VS20 between San Francisco and London may be entitled to compensation if the flight was delayed, cancelled or heavily disrupted.
How much compensation can you receive?
Under UK261 the amounts are £220, £350 or £520 depending on distance.
Passenger rights under EU261
UK261 can provide a fixed amount for a long delay, some cancellations, or denied boarding when its conditions are met.
When are you entitled to compensation?
Eligible passengers travelling on VS20 may receive compensation when the disruption was within the airline's control and the legal requirements for the San Francisco to London route are met.
VS20 compensation statistics
The statistics below summarise the passenger-rights framework that may apply to VS20.
Under UK261 the amounts are £220, £350 or £520 depending on distance.
Arrival delay normally required.
Applies on eligible European flights.
What happens after you submit your claim?
Once your VS20 claim has been submitted, FlightClaimly guides you through the compensation process.
- 1
Submit your claim
You check your flight, add your passenger details and upload the documents needed to start the case.
- 2
FlightClaimly reviews the case
We review the information and prepare the claim before contacting the airline.
- 3
The airline responds
The airline reviews the claim and may approve, reject or request additional information.
- 4
You receive your payout
If the claim is successful, FlightClaimly helps complete the payout process.
How the claim process works
- 1Check your flight details and tell us what happened.
- 2Confirm whether the disruption may qualify under EU261 or UK261.
- 3Add your passenger details and booking reference.
- 4Sign the authority form so FlightClaimly can handle the claim.
- 5Upload your supporting documents.
- 6FlightClaimly submits the claim and follows up with the airline.
Common VS20 disruption types
- ✓ Flight delayed more than 3 hours
- ✓ Flight cancelled
- ✓ Missed connection
- ✓ Denied boarding
- ✓ Technical problems
- ✓ Operational disruption
- ✓ Crew shortage
- ✓ Strike
- ✓ Bad weather
Frequently asked questions
Can I claim compensation for a delayed flight?
Yes. If your flight arrived at least three hours late and the disruption was within the airline's control, you may be entitled to compensation under EU261 or UK261.
How much compensation can I receive?
Under UK261 the amounts are £220, £350 or £520 depending on distance.
What documents do I need?
Usually your booking confirmation or boarding pass is enough to get started. In some cases we may request additional documentation.
How long does the claim process take?
Every airline is different. Some claims are resolved within a few weeks, while others may take several months if they are disputed.
Do I pay anything upfront?
No. FlightClaimly works on a no win, no fee basis. You only pay if we successfully recover compensation for you.
- Virgin Atlantic (VS)
- San Francisco (SFO) → London (LHR)
- approx. 8,616 km · Long-haul (over 3,500 km)
- £520 (UK261), depending on the airline · UK261 depending on the airline · A35K · London Heathrow Airport (LHR)
VS 20 (VS20) is sold by Virgin Atlantic. On a codeshare another airline may operate the flight, and the operating airline determines which rules apply.
VS20 departs from United States and lands in United Kingdom. If Virgin Atlantic also operates the flight, UK261 may apply, as Virgin Atlantic is a UK airline. If another airline operates it, that airline decides.
With about 8,616 km between SFO and LHR (long-haul (over 3,500 km)), compensation may be £520 (UK261), depending on the airline, if you are entitled to it. All amounts
Does EU261 apply to Virgin Atlantic flight VS 20?
No, but UK261 may apply if the operating airline is a UK or EU airline.
Who operates Virgin Atlantic flight VS 20?
In our data, Virgin Atlantic is the airline selling VS20. Who actually operates the flight is shown on your ticket or booking confirmation.
Was VS 20 part of a connecting flight? How is compensation calculated?
Your booking shows this, not the flight number. If VS20 was part of a connecting journey on one booking, distance is counted from the first departure airport to the final destination, and the delay is counted on arrival at the final destination. The distance band (short-, medium- or long-haul) follows that distance and may then differ from this leg (£520 (UK261), depending on the airline).